Peru Covid-19 Travel Information

We want to thank our customers who had book before the virus broke for their patience and understanding of the situation. Without your support we may have never reopened and for that we are grateful. Please make sure review all the Peru Covid-19 Travel information above before rescheduling.

We have made changes to our terms for travelers that booked with us prior to October 5th, 2020:

• Please note that once the Countries we offer reopen, tour services will resume as scheduled, this includes tour packages and treks as well as full day tours. You will still be able to reschedule your tour with at least 10 days notice of travel. Please contact us to reschedule your tour or offer your credit for future travel.
• No Refunds are being given for services not used, as per our terms and conditions “Any costs, whether direct or incidental, incurred by the Customer as the result of delays caused by bad weather, trail conditions, river levels, road conditions, transportation delays, sickness, government intervention or other contingencies which are beyond the control of KARIKUY will not be reimbursed.”
• If you are not able to travel in the future, you can transfer your tour credit to a friend, relative or loved one.
• Customers you reschedule their tours will be receiving a travel credit voucher for the amount that you have paid. You can apply the credit to any of our tours through to 2022.
• Please reschedule a minimum of at least 10 days before your desired tour date. The Inca Trail still has limited availability so please consider booking this trek as far in advance as possible

As a result of the rapidly evolving impact on international travel, we have updated our Booking Terms & Conditions Policy to make it easier for our customers to change their plans. Before booking please review all the Peru Covid-19 Travel Information above. These new cancellation policies below will apply for all new and existing bookings.
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• If you cancel your trip booking before final payment is made, you can choose to transfer your deposit to an alternative trip, or hold what you have paid as a credit towards a future trip taken within 24 months from the date of cancellation. 
• If you have paid in full and cancel at least 30 days or less prior to departure we can offer you future travel credit or the ability to pass on the credit to a friend, relative or loved one. The 100% Cancellation Fee only applies if you are unable to reschedule or pass on the missed tour to another person.
• If you have paid in full and cancel at 45 days or more prior to departure, we can offer you future travel credit or the ability to pass on the credit to a friend, relative or loved one. A $250 per person Cancellation Fee only applies if you are unable to reschedule or pass on the missed tour to another person.
• Customers are able to postpone their tours should the need arise.  If you contact us regarding postponing your trip with 10 or more days prior to departure, the rescheduling fee is $0. If you notify us of postponement 10 to 7 days before your trip the fee is 35% of the trip cost and 50% if we are notified with less then 6 days before the start of your trip.

Please note that the above amended conditions apply to the Karikuy Tours land portion of your trip only. Airlines and other travel providers may charge additional fees. Different cancellation conditions also apply to our Inca Trail 4 and 2 Day Tours as well as Custom Tours – please contact us for more details or if you have any questions regarding Peru Covid-19 travel information.